Notations based on the Specified Commercial Transactions Act
Company name
FUKUYA Co., Ltd.
Name of business operator
Hiroyoshi Yamanaka
Location of business operator
〒650-0021
Sannomiya Heart Building 7F, 2-5-1 Sannomiya-cho, Chuo-ku, Kobe, Hyogo Prefecture, Japan
Business operator's contact information
078-321-1505 office@fukuyacorp.co.jp
Business hours, shop information, etc.
Moixx
3-9-2 Sannomiya-cho, Chuo-ku, Kobe, Hyogo Prefecture, Japan
078-333-6558
Business hours: 11:00-19:00
Sales prices
The sales price will be the displayed amount (which includes consumption tax).
Method and timing of payment
Payment method: Payment is available by credit card (Visa, Mastercard, American Express, JCB, Diners Club, Discover), PayPal, Google Pay, and Shop Pay.
Time of payment: You will be charged through your chosen payment method at the time of checkout.
Shop Pay Installments: Depending on the chosen payment plan, interest rates may be applicable.
Product delivery times
Unless there are exceptional circumstances or a request for resizing has been made, all in-stock products will be shipped within five days of receiving your order.
For orders of jewelry not currently in stock, around three months of crafting time are required. Products will be shipped out as soon as they are ready.
In the case of orders that include purchases of both in-stock and out-of-stock products, one shipment will be made containing all of the products, once they have all been completed.
Return and exchange policy
As a general policy, we cannot accept returns or exchanges, unless a product is defective or faulty due to our error.
Cancellation policy
For in-stock products bought online, purchases can only be canceled at any time before the products have been shipped out.
For orders of out-of-stock products made online, cancellation is possible for up to one week from the time at which we receive your order.
If your purchase includes multiple products and you would like to cancel only specific items, please cancel the entire purchase and re-purchase only the desired products.
Cancellations of resizing requests are determined on a case-by-case basis.